Customer Care

Our goal at Rodale is to share health and happiness across the globe. We deliver a joyful, personal, and inspiring experience. Thank you for being a part of what we do.

We want you to be satisfied with our products and know that sometimes you may have questions, need to update your account information, or want to contact us. To help you quickly find answers, we’ve tried to address many of your questions and needs right here on our site, so please take a moment to visit the section that applies to your inquiry.

Books & Video

Get answers to the most frequently asked questions and contact information for books and video products.
Find out how to return an item, manage your account, view your balance, pay your bill, update your credit card details, and more.

Magazines

Get answers to the most frequently asked questions and contact information for magazines.
Find out how to change your mailing or email address, renew your subscription, make a payment, cancel your subscription, and more.

Branded Shops

Get answers to the most frequently asked questions and contact information for our online branded stores: Men's Health Store, Women's Health Boutique, Prevention Store, Runner's World Store, Bicycling Store, and Rodales.com.

Find out how to change or retrieve your password, track your order, update your account information, and more.

Online Subscription Fitness Sites

Get answers to the most frequently asked questions and contact information for online subscription services.
To make changes to your Men’s Health Personal Trainer, Women’s Health Fit Coach, or Flat Belly Diet! Online program, you can easily complete most updates within your account once you log in, such as canceling your membership, viewing your account summary, making a payment, and renewing your membership.

Rodale U

Get answers to the most frequently asked questions and contact information for Rodale U courses.
Find out how to change or retrieve your account password, access courses and course materials, update your contact information, and more.

Apps

If you are having trouble with an app, deleting the app from your device and reinstalling it can often correct the issue.

If you are having trouble with:

Rodale Email Preference Center

It’s easy to manage your account and select the types of correspondence you are interested in receiving from the Rodale brands. At the bottom of any email from us, click on “Manage Your Email Preferences” to connect to the Rodale Email Preference Center, where you can opt in or opt out of promotional and marketing emails and newsletters from all our brands at any time.

Rodale Inc. Privacy Policy

We respect your privacy and believe in honoring our readers’ wishes. Rodale readers can decide at any time whether they wish to have their names on a list used to promote Rodale books and magazines or on any Rodale list used by other companies to promote appropriate products and services. Our customer satisfaction representatives are trained to give privacy-related correspondence the highest priority and make sure the customer’s wishes are reflected in all our customer service operations as soon as possible. To read our complete Privacy Policy, please click the button below.